Arby Qdo
map-marker Cedar Falls, Iowa

Wrong Antinina for my 1986 c4

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Ecklers Corvette - Wrong Antinina for my 1986 c4
Ecklers Corvette - Wrong Antinina for my 1986 c4 - Image 2
The antenna was wrong and they didnt cant match what I have. Its not all their fault I cant locate one either. 1986 c4 and its like impossible to find a new one. Only one used.
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User's recommendation: They are a great place for your part’s but slow at getting the return label i needed and

Julia Vrb
map-marker Lake Orion, Michigan

No one answers the phone

Ive called a minimum of 6 times today and get the same recording about the 4 departments you can connect to. I press the department number I want and the recording starts all over again.
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User's recommendation: Find another company.

Anonymous
map-marker Adrian, Michigan

All I wanted was a catalog for c-4 87 vette tried several tx numbers never could get through

I didnt have a complaint other than I couldnt reach anyone to get a catalog for my 1987 corvette C4 convertible if your getting this message please send me a catalog
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Anonymous
map-marker Saint Cloud, Florida

No current contact

No communications between me and Eckler. Also, I cancel my order on the Internet I went directly to Borla. And gave me a discount.
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Anonymous
map-marker Portland, Oregon

They suck

I ordered. Rear window seal for my 96 , I waited for my order nothing finally I call first go round around , here bottom line they sell parts they do not have , excuse was on back order , and they dont know when they will get. They never even emailed to tell that they were just going to keep my money still no refund
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User's recommendation: Don’t buy from them

Sammy R Bsl

78' Pace Car Tire order # 5072****

Ecklers , it's been over a month since i purchased my Tire on line in May , for over $ 500. I've called and talked to Tammy 6-27-22 , Alexis 7-6-22 , Mike 7-14-22 and Corey 7-21-22 and none can tell me where my Tire is at.

They all say that Ecklers is going thru a 3rd party vender , but they won't give me any information so that i can contact them myself , to get answers. Instead they all tell me , only they can contact the 3rd party vender to ask questions and then contact me with the answers.

But NO ONE has ever contacted me back with any answers !!! I just want the product i paid for , or at least some way to track it , to know it is coming !!!

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Loss:
$500
Cons:
  • Use 3rd party venders
  • No order or tracking info sent
  • Nice people but never provided what they said they would

Preferred solution: Deliver product or service ordered

User's recommendation: Make sure it's not a 3rd party vender ,your buying from. If you are,they have it in stock.

Rodney C Cfh

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Verified Reviewer

Part came in dented, unusable part, as it is a console overlay aluminum for 1966 corvette

Ecklers Corvette - Part came in dented, unusable part, as it is a console overlay aluminum for...
Ecklers Corvette - Part came in dented, unusable part, as it is a console overlay... - Image 2
Needed to be packaged better. Put card board on each side of part, so it won't get damaged in shipping.
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Preferred solution: Deliver product or service ordered

User's recommendation: Check parts over after receiving them

Anonymous
map-marker Aberdeen, Washington

Poor service

I had placed an order with Ecklers and then canceled it because one of the parts was not available although they said it was in stock. But they chose to send the order anyway because the lady messed the cancellation even Ecklers admits the error but still billed my card. Now fighting them for the return of the funds. What a bunch of *** customer service is really non existent. Not the first time having a hassle with them. There surly are better places to get corvette parts never purchase again from them.
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User's recommendation: Avoid this company and buy elsewhere !!!!

Mikey W Pno

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Verified Reviewer

Were my parts are

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Ecklers Corvette - Were my parts are
Ecklers Corvette - Were my parts are - Image 2
Order parts on nov 2 Called on 8th find out what was going on Was told order was stuff in system Would get it fixed and that didn't happen emailed no answer just working on it .have talked to 5 people they said it would fix it . Didn't happen. Been on hold abo ut8hrs working with everyone. Please call me 443-623-**** or email This is not the way to keep customers. Of you can't get the parts let me no Thanks
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Cons:
  • No order or tracking info sent
  • Nice people but never provided what they said they would

Preferred solution: Deliver product or service ordered

Upholsteryareus S
map-marker Athens-Clarke County, Georgia

13 months and still waiting

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Placed my order in nov 30 2020 have been told 4 dates on delivery. Just got off the phone. Now they said could be another month. Been lied too way to many times.dont trust. Ecklers
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Cons:
  • Bad computer service bad phone service no one cares

Preferred solution: Deliver product or service ordered

User's recommendation: Find a company that is reliable. Witch ECKLERS is not

Angela R Lzs

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Verified Reviewer
| map-marker Boise, Idaho

Billing

Billing waits four months to take money out a second time and says oh, your bank denied it. Heads up called my bank prior to contacting them and the bank said it was on their end with not finishing the transaction. So now my account gets messed up because these guys are lazy and do not finish their jobs until four months later. Worst company and will never shop there again. Found a better corvette dealer.
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Cons:
  • Accounting system is the worst and lie for the reason

Preferred solution: Apology

User's recommendation: Don't order from these double dippers of your account. It is a mess and they do not take responsibility for their poor accounting. had to give something on the stars there should be negative not positive stars

Anonymous
map-marker Manama, Manama

Order no 5053****

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Pls chk my order now long time still I didnt gat any replay from you and I dont know we you will ship it to me It vary urgent parts to me I send many emails no one replay me Pls chk and replay me as soon as possible Thanks
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James S Owz

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Verified Reviewer

Answer your phones

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Original review Oct 12, 2021
I ordered a gas tank, and sending unit along with the fuel neck on October 6. This order was over the phone. Cust. # 0492****. I received the sending unit. Waiting on the gas tank and fuel neck to arrive. These items were in stock per the salesman. I was supposed to get an e-mail on this purchase. This is for a 1963 Corvette. I have tried numerous times today to get through on the phone.
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Pros:
  • Cheaper prices
Cons:
  • No parts delivered
  • No order or tracking info sent

Preferred solution: e-mail on purchase and tracking. 63 vette sitting on service rack for a week waiting on parts.

User's recommendation: corvette central answers there customers calls

ALFRED Y Fgh

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Verified Reviewer
| map-marker Fresno, California

I'm upset

Nothing has been done to correct my unfilled order that I paid for and was promised delivery. To date, I have not heard a peep from Ecklers Corvette. This is not a legal issue but one of principles!!
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User's recommendation: Don't have one!

Anonymous
map-marker Richmond, Virginia

Did not receive the package

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Fed Ex claimed they delivered the package to my house and sent an email stating the time it was delivered. When I called Fed Ex, they stated that the package had been delivered. After numerous calls to Fed Ex with no type of help. They sent me a text stating to contact Eckler an say that the package was lost. Even though I explained to them that they had the package in Ashland VA. I found the package on the steps of a house in my neighborhood that no one even lives in. So it was no fault of Eckler.
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Cathy P Plv

Horrible customer services, order delays, etc.

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Horrible customer service! Tires ordered in May and still don't have them as of October 1, 2021 (supposedly to receive by end of Sept.) they sent 1 redline and 1 whiteline (what?); return was simple enough but still 3 tires have not been received. Wish we had read the reviews before ordering from this organization. Will never do so again!
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Preferred solution: Deliver product or service ordered

User's recommendation: Do not bother ordering from this company

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